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 Post subject: Route2 High Speed Internet 2016 reviews opinions?
PostPosted: August 23rd, 2016, 9:13 pm 
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Newly Created Account

Joined: August 23rd, 2016, 9:07 pm
Posts: 1
Hi I was wondering if anyone had any reviews or opinions of the Route2 internet provider in the year following their change of ownership and expansion.

When I was looking into them a year ago they had not yet come to my area but what I had heard was that the customer service and technical support where very slow to react to issues etc.

I was also wondering how they deliver the 5 mbs download in rural areas? is it through cell tower modems?

Do they actually deliver the speeds advertised etc.

I am really tired of bell being my only option and paying for speeds we do not get.

Sorry for the wall of text. thank you for any help you may provide.


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 Post subject: Re: Route2 High Speed Internet 2016 reviews opinions?
PostPosted: August 24th, 2016, 6:32 am 
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From Away

Joined: October 29th, 2006, 10:27 pm
Posts: 60
Location: East Prince, PEI
Run. Run fast, run far.

Sketchy intermittent Internet with customer service that has gone downhill (if that is possible) since the sale.


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 Post subject: Re: Route2 High Speed Internet 2016 reviews opinions?
PostPosted: August 25th, 2016, 11:56 am 
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From Away

Joined: March 11th, 2005, 11:32 am
Posts: 63
Location: Plymouth MA/Brackley Beach PEI
I agree, stay away. The group that purchased Route2 also purchased what was left of Rurnet/ISN Wireless. While they were good to deal with on a personal level their support and technical know how was really lacking. I moved to Bell DSL - not ideal but more reliable at the end of the day than an organization who's voice mail box at the support desk was always full...


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 Post subject: Re: Route2 High Speed Internet 2016 reviews opinions?
PostPosted: October 24th, 2016, 8:41 pm 
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Newly Created Account

Joined: September 21st, 2015, 7:09 pm
Posts: 2
Complete trash is the answer. They have yet to fix anything properly and their owner IMO doesn't know a thing except how to steal money from hard working people. They overload their entire network to the point it's basically useless. All you will get is low intermittent speeds/drop outs and empty broken promises that it will get better. Don't even bother asking for a bill reduction They say you will get a bill reduction but at the beginning of the month it always comes out. I think every single person that is on their point to point wireless should go straight to the crtc/ccts/bbb and have them either fix it properly or get someone else to take it over.


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